Talking creates Clarity
If documents created a common understanding no-one would be complaining about how the requirements just aren’t up to scratch. So how do teams get a common understanding of what is going on ? My answer (and there are many) is through visualisation and daily accountability sessions or huddles (agile calls them daily stand ups).
When we talk we are able to ask questions that ensure we understand what has been heard and what will be done.
When we get clarity we start to create trust and when get trust, we stop needing to micro manage and add layers and layers of governance into the process.
When teams start to learn how to have conversations with each other they start to shift and yet learning how to have powerful conversations isn’t something I have really encountered in my 20 year plus corporate life.
How do your teams get clarity right now ? What are they talking about ? How is that creating flow ? How are they talking ?