Since writing the blog post about one of the more prevalent enemies if change, the behavior pattern of the significant one, I have been living with the question of how to offer possibilities that can be heard. As a recovering significant one (some parts if personal mastery and self awareness are hard and admitting to unuseful behaviors and patterns is one of them) I found myself remembering two questions my boss used on me:
Shifting from waterfall into a flow based delivery mechanism is an exercise in change management and change management is as much about the people as it is about the new process or tool. In fact, it could be argued that until the people align their beliefs and thinking to the new processes, the impact of the change will be minimal. Which brings me to the issue of language and words.
Words are how we communicate what we are thinking, what we need and want and what needs to get done. Language also creates ‘position’ in a team.