Key Coaching Questions – Ahead or Behind ?
One of the simplest ways I have found to engage team’s and start them shifting into new ways of work (and so Lean thinking) is by asking them questions that they may not be able to answer. And my favourite, ‘go to’ question is “Are you ahead or behind ?”
Most team’s know that they are behind, but they can’t really show it…which is what we are trying to do – see where people are behind and how come.
I often follow that up with something along the lines of “How could I get this answer for myself, without having to ask anyone ? ”
This is round about the time when teams can start to look nervous, because you know we never show why we aren’t on time, we always ‘spin it’. Unless you want to stop surprising your leadership and start to show people how come it isn’t your fault – if this were the case, then what would you need to start showing on your wall ? Who are you waiting for, for how long ? Where do you spend most of your time waiting ?
Once we have that visualised the teams naturally fall into asking how they can start to resolve these waits and start to impress everyone with how well they are doing.
And it all started with…. Are you ahead or behind and how do you know ?
What is your ‘go to’ coaching question ? And how does it play out in your space ?