One of the interesting parts of my job as a Agile Transformation Coach is the shift from command and control cultures (that created waterfall as a way of delivering software), to an Agile way of working where free and informed choice is assumed and solutions are created using what everyone knows (rather just the single perspective of one expert).
This is the shift from hierarchy and compliance to autonomy and commitment and it is a hard, hard shift to make as it involves how we interpret the world.
In Agile this plays out in many different ways. If you aren’t into the world of Agile, what I am talking about is probably happening In your space as well, only the roles involved have different labels, so please read on. The role that gets a lot of focus in the Agile works is that of the Scrum Masters.